Resolving Exchange Server ‘Error, Unable to open \ because…’

An Exchange Server database can get corrupt for several reasons, the most common being ‘Dirty Shutdown’. This leads page-level, ESE-level, or application-level corruption. Many times corruption remains undetected during normal database operations and is reflected when the user tries to backup the database. In such situations, the user needs to apply Exchange Repair methods to extract the data.

For instance, consider a situation when an Exchange Server administrator, runs a backup program to take backup of a storage group. The backup task fails and the below error message pops up:

Error, Unable to open \ because it is currently being backed up by another process.”

The error statement further suggests that database or database element is corrupt and does not let you backup the storage group.

Cause

The error indicates that Exchange storage group is in use by some other application or process. This can occur due to one of the following reasons:

  1. Another backup program is simultaneously trying to backup the Exchange Information store. Since the database file(s) are open, the backup application take them as corrupted.

  2. An antivirus application has been configured that is scanning the Exchange database files

  3. You are using a backup utility that is not Exchange-aware

  4. The Exchange database is corrupt and backup utility cannot read it

Solution

Following are the corresponding solutions that can help you recover from such problems:

  1. Deselect the Exchange Server components, that are to be backed up by another backup utility running on the computer

  2. Disable the antivirus program to scan Exchange Server files

  3. Try using a different, Exchange-aware utility

  4. Restore the problem Exchange database using the last available backup or repair it using Eseutil commands.

Running Eseutil commands for corrupted Exchange database is not safe as the resultant database can be out of some important data. For safe MS Exchange Repair, it is however, recommended to use a commercial application. These Exchange Repair software can scan and restore the affected database without harming the original integrity of database.

Exchange Server Repair Tool is an advanced EDB Repair utility that repairs corrupted Exchange databases and restores the mailboxes in separate *.pst files. The MS Exchange Repair tool supports Exchange Server 2007, 2003, 2000, and 5.5. With deleted mailbox feature, the tool can also recover the STM file data in the body of an e-mail message.

Stellar Phoenix Mailbox Exchange Recovery v3.0 Released with Added Support and Features

Stellar Information Systems Limited, 22-Jan-2010, Gurgaon, the pioneer data recovery company providing advanced EDB recovery solutions and services, today announced the launch of a new, updated version of its Exchange server repair solution- Stellar Phoenix Mailbox Exchange Recovery v3.0. With various end-user innovations, the upgraded Version 3.0 now repairs MS Exchange Server 2007 databases and also provides full native support for repairing Unicode EDB files. This release introduces a new deleted mailbox recovery feature and added capabilities that reduce costs and enhance the overall user experience.

Stellar Phoenix Mailbox Exchange Recovery v3.0 recovers STM data in e-mail body itself, which is a considerable improvement over its previous releases that used to recover it as an e-mail attachment. Also, the exchange recovery software now allows users to manually select the root Exchange Server version at ‘Select EDB File’ dialog-box with the added ‘Select Server Type’ option. The free demo version of the exchange server recovery product is available for download from company’s website that lists the mailbox(es) it can recover.

Stellar Phoenix Mailbox Exchange Recovery v3.0 is the unified package that delivers full versions’ compatibility, accidental deleted mailbox recovery, and multilingual data recovery support . Together with several conforming features, the update helps administrators to achieve long-term database control.”said Sunil Chandna, CEO of Stellar Information Systems Limited. “This release provides organizations a way to lessen the operational losses while Exchange database corruption. With several reworked features, Exchange Recovery v3.0 is designed as a cost-effective and time-saving solution”

New Features of Mailbox Exchange Server Recovery v3.0:

  1. Supports MS Exchange Server 2007

  2. Recovers deleted mailboxes

  3. Supports Unicode-formatted EDB files

  4. Recovers STM data as e-mail body for Exchange Server 2003, 2000, and 5.5

  5. Allows to select Exchange Server type- a new ‘Select Server Type’ option

Pricing

Stellar Phoenix Mailbox Exchange Recovery v3.0 is an affordable Exchange Repair solution, available in three different license options- Administrator, Technician, and Academic. The product range starts at $499 for Academic License.

Stellar Information Systems

Stellar Information Systems Limited is industry’s leader in providing data recovery software, e-mail recovery tools, database repair solutions, file repair utilities, data safety products, and data recovery services. Certified with ISO 9001:2000 standard, Stellar has more than 1,100, 000 satisfied customers worldwide.

 

Contact Information

For more information and product purchase options:

Call : +1-866-554-2512 (TOLL FREE)
Mailto: orders[at]stellarinfo.com.
Web Address- http://www.ms-exchange-server-repair.com/